LongRun Terms of Service
These Terms of Service (“Terms”) govern your access to and use of the LongRun website at https://longrun.agency, along with any related products, tools, features, and services we make available (collectively, the “Service”). LongRun Agency, LLC (“LongRun,” “we,” “us,” or “our”) provides the Service subject to these Terms. By accessing or using the Service, you (“you” or “User”) agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service.
Certain features of the Service may from time to time be offered as beta, pilot, or preview releases. Additional terms specific to those features are set out in Section 3 below and control in the event of any conflict with the rest of these Terms.
1. Acceptance and Eligibility
You must be at least 18 years old and capable of forming a binding contract with LongRun to use the Service. If you use the Service on behalf of a company or other entity, you represent that you have authority to bind that entity to these Terms, and “you” refers to that entity. The Service is not intended for or directed to anyone under 18.
2. The Service
LongRun provides go-to-market strategy, sales consulting, and related tools, content, products, and services through the Site and other channels. Specific engagements (such as consulting, strategy calls, paid pilots, or subscription features) are governed by separate written agreements or statements of work. In the event of any conflict between a signed engagement agreement and these Terms with respect to that engagement, the signed agreement controls.
3. Beta and Pre-Release Features
We may from time to time offer beta, pilot, or preview features. Access to those features may be limited, functionality may change without notice, and features may be modified or discontinued at any time. If you use a beta feature, you acknowledge and agree that:
Pre-release status. Beta features are pre-release offerings and are not at the level of performance of a commercially available product. They may not operate correctly, may contain bugs or errors, may be substantially modified prior to any general release, and may not be released generally at all.
As-is. Beta features are provided “as is” and “as available,” without warranty of any kind. See Section 9.
Right to modify or discontinue. We may add, remove, or change beta features, or discontinue a beta program entirely, at any time and without liability to you. We may also impose limits on usage, storage, or other consumption.
Feedback. If you provide feedback, ideas, or suggestions about a beta feature (“Feedback”), you grant LongRun a perpetual, irrevocable, worldwide, royalty-free license to use the Feedback for any purpose, including to improve the Service. You are not required to provide Feedback.
Confidentiality. Non-public beta features, screenshots, roadmap details, and unreleased functionality are our Confidential Information. You agree to keep such information in strict confidence and not to disclose it publicly without our prior written consent, except as required by law.
4. Accounts and Third-Party Sign-In
Some features of the Service may require you to create an account or to sign in through a third-party provider (for example, a calendar or productivity platform). By connecting a third-party account you (a) grant LongRun permission to access the information and permissions described in our Privacy Policy from that provider, and (b) authorize us to take the actions reasonably required to operate the feature you have enabled.
You are responsible for maintaining the security of any account or credential you use with the Service, and for all activity that occurs through it. You may revoke our access to any connected third-party account at any time from that provider’s account settings (for example, your Google Account permissions page at https://myaccount.google.com/permissions). Doing so may disable the corresponding feature.
5. Acceptable Use
You agree not to:
(a) use the Service in violation of any law or third-party right;
(b) attempt to reverse engineer, decompile, or otherwise extract source code from the Service, except to the extent permitted by law;
(c) probe, scan, or test the vulnerability of the Service, or breach or circumvent any security or authentication measure;
(d) send spam, unsolicited bulk messages, or other unwanted communications through the Service, or use the Service to harvest email addresses or other personal information;
(e) impersonate any person or misrepresent your affiliation with any person or entity;
(f) upload or transmit viruses, malware, or other harmful code;
(g) resell, sublicense, or make the Service available to third parties as a hosted or managed offering; or
(h) use the Service to build a competing product or service.
We may suspend or terminate your access without notice if we reasonably believe you have violated these Terms.
6. Intellectual Property
The Service, including all software, text, graphics, logos, and content (other than your own content and User Submissions), is owned by LongRun or its licensors and is protected by copyright, trademark, and other intellectual property laws. LongRun grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purpose, subject to these Terms.
Your content. You retain ownership of any content you provide through the Service (including calendar data accessed through Google Sign-In and information you enter about yourself or your prospects). You grant LongRun a limited license to use that content solely to provide, secure, and improve the Service. You represent that you have the rights necessary to grant this license and that your content does not violate any third-party rights.
7. Third-Party Services
The Service may integrate with, link to, or rely on third-party services (for example, authentication providers, cloud infrastructure, analytics, and communication platforms). Your use of those services is subject to their own terms and privacy policies. We are not responsible for third-party services and do not endorse them. If a third-party service becomes unavailable or changes materially, we may need to modify or discontinue the affected part of the Service.
8. Fees
Some features of the Service may be provided free of charge, and others may be offered on a paid basis. We may introduce, change, or remove fees at any time, in which case any new fees will apply on a going-forward basis and will be disclosed before you incur them. Nothing in these Terms obligates LongRun to continue offering any feature free of charge. Fees for consulting or other engagements are governed by separate agreements or invoices.
9. Warranty Disclaimer
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING (WITHOUT LIMITATION) THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. LONGRUN DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU USE THE SERVICE AT YOUR OWN RISK.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL LONGRUN OR ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING (WITHOUT LIMITATION) LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICE, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF LONGRUN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN ANY EVENT, LONGRUN’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID LONGRUN FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) FIFTY U.S. DOLLARS ($50). Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you.
11. Indemnification
You agree to defend, indemnify, and hold harmless LongRun and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with (a) your access to or use of the Service, (b) your violation of these Terms, or (c) your violation of any third-party right, including any intellectual property, publicity, confidentiality, property, or privacy right.
12. Termination
You may stop using the Service at any time. We may suspend or terminate your access to the Service, or to any part of it, at any time and for any reason, with or without notice. On termination, the sections of these Terms that by their nature should survive (including intellectual property, warranty disclaimer, limitation of liability, indemnification, and governing law) will survive.
13. Governing Law and Disputes
These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of those courts. You and LongRun each waive the right to a trial by jury, to the extent permitted by law.
14. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date and will be effective as posted. If we make material changes, we may provide additional notice (for example, by email or a notice on the Site). Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.
15. Miscellaneous
These Terms, together with our Privacy Policy and any signed engagement or order form, constitute the entire agreement between you and LongRun with respect to the Service. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force. Our failure to enforce any right or provision is not a waiver of that right or provision. You may not assign these Terms without our prior written consent; we may assign them without notice. There are no third-party beneficiaries to these Terms.
16. Contact
Questions about these Terms? Contact us:
LongRun Agency, LLC
800 N King Street, Suite 304-3216
Wilmington, DE 19801
Email: [email protected]
Phone: (302) 621-0181
Last updated: July 2026.